NAVER 1784, described by Kyungmin at Baemin Robotics Lab as ‘the utopia for indoor delivery robots’ during the interview, demonstrates how humans and robots might co-exist in shared robotised space. NAVER 1784 is the second headquarters of the Korean tech giant Naver, which opened as the world’s first robot-friendly building in 2022. The whole building……
Tag: vignette
Encountering Dilly and its human guardian
Gwanggyo and other urban robotic labs allow us to grapple with the ongoing ‘infrastructuralisation of robotically augmented cities’ (While et al., 2021, p. 781), as delivery robots are woven into the urban landscapes and humans and robots cohabit and evolve together. I visited Gwanggyo three times in the summer of 2022 to observe Dilly Drives……
‘Searching for the right delivery for you…’, says AI
Couriers greet each other (if they greet) by saying, ‘are there any calls?’, especially at the edges of peak times and during low seasons when the supply of couriers is excessive. Waiting for a call, combined with information asymmetry, materialises as coerced immobility or aimless roaming. The Baemin Connect app only displays the message ‘Searching……
‘I don’t want to walk for free anymore’, says Eunyoung
The rise of mobility platforms contributes to encouraging and commodifying movements of citizens. In line with many smart city apps anticipate their users to be mobile bodies, viewing them normatively and financially valuable (Rose et al., 2020). A colleague of Minwoo who commuted by tube would take off a couple stops before where many pubs were located.……
The making of a Baemin courier
At 10 pm, I logged in as I was leaving home carrying a cubic thermal bag on my back as usual. My phone and GoPro were fully charged. The Baemin AI quickly found an order for me. I accepted it without even checking what it was because I must—I heard from my interviewees that rejecting……
Platform work pays fairly, says K-Meritocracy
Among Baemin couriers, there exists a belief that food delivery work rewards fairly—despite the obscure algorithms—compared to other types of work. As an online business owner, Minsu’s income depends on unpredictable demand from customers. Delivering with Baemin at least lets him earn money as much as he ‘burns his time [as in burning wood guarantees heat’. He added,……